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Welcome To Rndsoftech!

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    Welcome to Rndsoftech
    Your preferred staffing solution partner
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    International Call Center
    Business Transcription
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    Medical Transcription
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Awards And Accomplishments

About Us

What & who makes us tick!

The business world is being flattened by economics, technology, demographics and regulations. To win in this flattening world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people and resources across time zones, geographies, cultures and sourcing and delivering

RND Softech Private Limited is a leading business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.

We commenced operations in 1999, now, with a presence in 3 countries across 3 continents, & a comprehensive range of services across diverse business, we are one of the leading business support system company.

We are the world first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality service to the US, Canada and Australian market.

Our business model of facility based work environment helps us maintain our commitment to our clients. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs.

At Rndsoft, customer satisfaction is a team effort. Every individual is aware of our quality policy and everyone work towards the single objective, "CUSTOMER SATISFACTION." The teams in production take responsibility of specific customer and their requirements.

Quality & Information Security Policy

"To provide our clients quality service on time, every time in each of our business units with an assurance that we will preserve the confidentiality, integrity and availability of information by applying suitable security control measures."

"Our aim is to achieve, sustain, and enhance customer satisfaction and all applicable statutory requirement by implementing, maintaining and continually improving the effectiveness of integrated quality and information security management system through teamwork and involvement of all members of our organization."

By making quality a company priority, an organizational imperative, and a personal ethic, RND constantly strives to improve itself. At RND, we combine accuracy with an intense degree of fact-checking. We have a clear understanding of the importance of quality and commitment to deadlines.

We shall aim to develop the organization to achieve and sustain market reputation for quality and market leadership.

Every transcript generated by Rndsoft shall aim to meet the requirements of the clients. We shall constantly strive for continual improvements in quality, productivity & economic production practice through effective implementation of the system.

This shall be achieved by encouraging teamwork and by involvement of all personnel who make the organization.

Process oriented approach

RND has an independent QA department that keeps a constant check on quality and ensures there is advancing learning, quality improvement, and knowledge exchange to improve results. This department implements a rigorous system of quality assurance checks because of which RND is able to offer superior quality transcription and customer service.

The Quality Assessment Department conducts daily quality audits. Our quality systems are ISO driven and all of our internal reviewing, editing, and QA standards are determined by the AAMT Book of Style. However we will also customize to your requirements.

Company History

OUR VISION

"TO PROVIDE OUR CLIENTS QUALITY BACK OFFICE SERVICES ON TIME & EVERY TIME"

We shall aim to develop the organization to achieve and sustain market reputation for quality and market leadership.

LEADERSHIP

Our team of stars!

Mr. G. R. Karthikeyan

Chairman of RND


Mr. G. R. Karthikeyan, Chairman of RND, is a seasoned businessman whose family has been in business and charity for more than 90 years. He is also the Chairman of Leap Green Energy, a wind energy company in which J P Morgan has invested more than $150 M. Karthikeya Spinning Mills, owned and managed by Mr. Karthikeyan, is one of the leading Textile mills in India.

Ms. Deepika Srihari

Managing Director


Ms. Deepika Srihari, Managing Director, is a Management Graduate from a Management School in UK. She is the founder of RND. She understood and identified the need for services in the Healthcare Sector in the year 1998, and RND began rendering services from 1999.

Mr. Srihari Balakrishnan

Co-founder of RND


Mr. Srihari Balakrishnan, Co - founder of RND, is a postgraduate in Chemical Engineering from the University of Cornell. He is the founder of K G Denim and KG Fabriks , the second largest denim manufacturer in India. He also manages more than 7 Textile Mills including spinning and weaving units employing about 4000 people.

Dr.Rajesh Raghupathi

CEO


A doctorate in microbiology, he was drawn into the company to set - up and build medical transcription business. From being the first employee, he used his entrepreneurial skills, knowledge, and energy to grow the business into the current 650 people strong company serving customers in The US, UK, Australia, Canada, and India.

THE MANAGEMENT TEAM

We have an incredibly stable management team. The average experience of the management team is 93% the age of RND.

GM – Delivery and Operations


Priya TM has an MBA with 20+ years of experience joining as a HR executive and moving on to become the operations and delivery head. She is responsible for integrating, synergizing the various functional activities for delivering the Organizational goals. She is also in charge of cost budgeting and macro management.

AGM – RCM Services


Pradeep Kumar is an MBA with more than 17 years of experience at RND is heading the DME vertical and is responsible for production planning, process modelling, customer liaising, quality delivery and team building.

AGM – Products and Processes & Head - Automation & Data


Vijaibabu has a masters in business administration, certified lead auditor in ISMS ,QMS and GDPR. He is responsible for formulating and upgrading the systems and processes to meet and improve the organizational deliveries. He is also designated as Chief Information Security Officer and responsible for data security and integrity.

AGM – People Resources


Nandagopal is a MSW(Master of Social Work), been with RND for more than 20 years and heads the HR and administration. He ensures smooth management of infrastructure, statutory and legal compliance and Knowledge sharing across services.

AGM - Network & Security


Ashokkumar is a computer science graduate, certified ISMS and GDPR lead auditor, has been with RND for 14 years and is responsible for network infrastructure management and security, risk mitigation and business continuity.

AGM - Business Developement


Anbarasu Natarajan leverages his experience in talent enablement and partnering with the emerging opportunities in linguistic services. An MBA with 20+ years of experience across multiple industry verticals.he leads the Business Development initiatives across RNDSoftech’s business verticals.



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RNDSOFT

3 continents Since 1999 24/7 100% in-house