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IT Services


Services


IT Staffing Solution

People make the real difference in every company’s success. At RND, our technology staffing solutions are designed to help clients benefit from our objective and consultative approach. This approach includes finding the right people for the right roles and starting them off on the right foot. Our team builds bridges between management and staff based on trust, integrity and loyalty by paying attention to even the smallest of details.

Expertise your IT department needs

Developing modern IT systems using networked heterogeneous elements. Web-based access techniques, including scaling to meet variable and increasing loads. Operating large-scale systems, and a knowledge of elements of their design that allow robust, continuous operation. Working with digital media and file formats, including content searching; and security.

24/7 Support team

At Rnd Tech Support, we’re committed to your complete satisfaction. Our FREE, 24/7 Tech Support hotline is a trusted resource for customers just like you. Rely on us for support before, during, or after the office hours. Our Tech Support experts are here to answer your questions.

IT Managed Services

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Rnd offer procedures and programs that periodically review your IT systems, error logs, and user Tickets. Moreover, checklists are created based on your requirements to monitor servers, databases, web portals and other activities in an efficient manner.

IT Monitoring Services

We identify problems before they become an issue. We continuously monitor your network, checking your back-up logs, Firewall status, service packs, security updates, and our pro-active support check on network usage and best practices.

IT support and strategy

We don’t believe one solution fit for all organization. We are different RND listen to your needs and implement custom technology solutions that save time, drive profit and let you focus on the things that make your business successful.


Benefits of OutSourcing Co-Sourcing


Free Trial for One Month

  • Yes, really! We provided free service for first month. There is no cost for the first month if you okay with our performance then pay.

Rapid ROI

  • Reduced operational expense and thus rapid ROI.



Increased Productivity

  • The ability to free up staff for more productive and strategic activities.


Visibility

  • Increased visibility of managed resources.



All Plans Include:

90 day money back guarantee // 24/7 telephone support // FREE Setup // Migration Help // Developer API

Benefits of OutSourcing Co-Sourcing

Free Trial for One Month

Yes, really! We provided free service for first month. There is no cost for the first month if you okay with our performance then pay.

Rapid ROI

Reduced operational expense and thus rapid ROI.

Increased Productivity

The ability to free up staff for more productive and strategic activities.

Visibility

Increased visibility of managed resources.

Call Connect Fix (CCF)

Our goal is to respond immediately to user based requirements and fix them on the first call to the service desk.

24 x 7 x 365 based service desk

Our service desk is available in 24x7x365 and you have one number to call for all your IT requirements.

24 x 7 x 365 Monitoring and maintenance

We identify issues and perform real time maintenance to ensure fewer issues and faster response times.

24 x 7 x 365 NOC

Our Network Operation Center have more than 300+ Mbps uninterrupted bandwidth in 5 different ISP.

Customer 1
Customer 2
Customer 3
Customer 4
Customer 5
Customer 6

We will provide Remote support and Remote management for your office workstations, hosting, email, applications, security and IT ongoing maintenance.

Technical Support

Remote monitoring for real-time performance visibility

Performance Analyzing

Remote IT support and problem solving.

Technical Voice Support

We can manage and monitor all your computers, phones, servers, firewall taking care of OS updates, malware scans, software updates, backups and remote support.

Managed Workstations

Our staff has the necessary experience and knowledge to eliminate IT related threats before they become problems.

Proactive Maintenance

Our peer-to-peer engineering relationships, all combine to transform businesses.

Ticket handling

We will run a scan of your network and connected computers for any vulnerabilities, missing patches, security issue and help you to implement new security policies and procedures if required.

Security Audits

We analyze your needs and provide you with a customized solution: fast and reliable.

IT solutions

Our Expertise




Frequently Asked Questions

FAQ!

  • What services does RND offer?

    RND provides a range of IT services, including IT managed services, IT staffing solutions, VAPT (Vulnerability Assessment and Penetration Testing), cybersecurity solutions, remote server monitoring, endpoint security, information security assessments, third-party assessments, ISMS (Information Security Management System) implementation, help desk support, technical call center services, cloud configuration, CCTV monitoring, and firewall
  • Where does RND offer its services?

    RND offers its services to clients in the USA, UK, and Australia through remote support. Regardless of your location, our team can assist you remotely and provide the necessary IT support.
  • What certifications do the professionals at RND possess?

    ROur certified professionals have expertise in various domains, including Windows Server Administration, Linux Server Administration, Networking, Firewall Configuration & Management, Cloud Configuration, Cyber Security and Information Security Assessment and Implementation. They possess industry-standard certifications to ensure high-quality service delivery.

  • How does RND ensure cost-effectiveness without compromising quality?

    RND takes pride in offering cost-effective solutions while maintaining a high level of quality. We achieve this by optimizing our internal processes, utilizing efficient tools and technologies, and leveraging the expertise of our qualified professionals. Our aim is to provide top-notch IT support at a competitive price point.

  • Can RND handle both Windows and Linux server environments?

    Yes, RND's certified professionals are proficient in managing both Windows and Linux server environments. Whether you have a Windows-based infrastructure or a Linux-based setup, our team has the expertise to handle your server requirements.

  • Does RND offer 24/7 support?

    Yes, RND provides help desk support and technical call center services with flexible support hours, including 24/7 availability if required. We understand the importance of addressing IT issues promptly, and our team is ready to assist you around the clock.

  • Can RND assist with setting up and monitoring firewalls?

    Absolutely! RND offers firewall setup and monitoring services to enhance your network security. Our professionals have experience in configuring and managing firewalls to protect your infrastructure from unauthorized access and potential threats.

  • Does RND provide cybersecurity solutions?

    Yes, cybersecurity is one of our core offerings. RND provides comprehensive cybersecurity solutions to safeguard your digital assets and mitigate potential risks. This includes vulnerability assessments, penetration testing, endpoint security, and information security assessments.

  • Can RND help with cloud configuration and management?

    Certainly! RND has expertise in cloud configuration and management. Whether you require assistance in setting up a cloud infrastructure or managing your existing cloud environment, our team can provide the necessary support and guidance.

  • How can I request a service or get more information?

    You can reach out to us through our website, email, or phone. Our contact information can be found on our website's contact page.

  • What is VAPT, and why is it important?

    VAPT stands for Vulnerability Assessment and Penetration Testing. It is a security testing process that identifies vulnerabilities and weaknesses in a system or network. VAPT is crucial for maintaining the security of your IT infrastructure, as it helps detect and address potential vulnerabilities before they are exploited by malicious actors.

  • Can RND assist with setting up and monitoring firewalls?

    Yes, RND provides firewall setup and monitoring services. Our certified professionals have expertise in configuring and managing firewalls to ensure the security of your network.

  • What is ISMS implementation, and why is it necessary?

    ISMS Stands for Information Security Management System, It is a framework that helps organizations manage and protect their sensitive information. ISMS implementation involves establishing policies, procedures and controls to mitigate information security risks. It is necessary to safeguard confidential data, comply with regulations and maintain the trust of customers and stakeholders

  • Can RND provide on-site support if required?

    While RND primarily offers remote support, we can discuss on-site support options based on specific requirements. Our team will work with you to determine the most suitable solution for your needs.

RndSoftech - preferred staffing solutions!

RNDSOFT

3 continents Sines 1999 24/7 100% in-house